How do I book services with you?
To reserve your appointment please fill out our contact page and our questionnaire under the “About Us” tab on our homepage. When we receive the questionnaire we will contact you to book your session. When booking your session with us or whether booking your wedding or event with us the final confirmation occurs with a 50% deposit of your initial investment.
How many hours are included for weddings?
When we are invited into your world, we are there for you whenever your day begins. We will stay until all your story has been told. We never want you to be looking at your watch, so we want to remove that stress. We do not book multiple events on the same day, so when we are with you, you are our only priority.
Do you travel outside of Toronto?
Yes, we do travel outside of Toronto. We will come to wherever you are. There is an additional investment for any location more than 60 km’s outside of Toronto.
Do I need to do a pre-consultation?
Yes, we require a pre-consultation with you as it allows us to get to know you, your style and allows us to deliver the very best images to capture your emotions and to tell your story. In some cases we will chat with you multiple times prior to your event or session to ensure we create a successful environment to tell your story.
What should we wear to our photo shoot?
Wear colours that represent your personal style. When selecting your clothing try to envision years from now if you will like the clothing you selected. We will also discuss this with you as part of our pre-consultation.
Will I receive all the images taken during my 90-minute portrait session?
You will be provided a link to download your high resolution digital files. For portrait sessions, you will download your favourite 15 digital files. You can also download any other digital files you love as an additional investment.
How long after the photo shoot will I receive my photos?
Viewing sessions for your images will be booked within 4 weeks of your session for portrait and stylized sessions. For engagements, weddings and events you will have your viewing appointment 8 weeks after your event. Viewing sessions can be either in-person or through a video chat. The link to your images will be provided to you during our chat.
What is the difference between a portrait session and an event session?
Portrait sessions are booked sessions of 90 minutes, which can be an on-location session or in-studio session. Events are a booking consisting of 3 hours of service as listed on our investment page. For event bookings, all digital files will be provided for download.
Can I print my own photos?
For sure! We will provide high resolution images to you on a USB drive ready for printing. We do offer quality rates for printing images as well, so feel free to inquire about additional prints with us.
Who owns the rights to the images you take?
Neluka Photography is the owner of the rights to all images we take. When you purchase images from us, you will be given a “License for Personal Use” for your printing purposes.
We have additional questions not listed above, how do we contact you?
We are always available to answer any questions you may have. You can contact us by calling 416-738-3374 or my sending us a message from our Contact Page on www.neluka.com