We are so honoured to have you, not as clients, but now as our friends and family. More than booking an appointment to get pictures done, you are capturing a moment in time and we are telling your story. Our process ensures that at the end we will have documented a precious moment in the life of you and your family. Pulitzer Prize winner Eudora Welty once said, “a good snapshot keeps a moment from running away”, and what we do will make sure that your most essential times will be something that you can draw back on throughout your life.
One of the important keys we hope you have done before selecting us to chronicle your life is that you have spent some time looking at our website’s galleries. Powerful imagery is best captured when a client’s idea in their minds is synchronized with the individual style of the photographer. When the memory you envision is equalled and exceeded by our abilities not only will you have these moments encapsulated, but just as importantly you will cherish the time you spent with us.
Your Booked, Now What?
Once you have confirmed your booking with a retainer investment, we will meet with you, either in-person or via video link, to discuss your session or event. We will be looking for details specific to your session or event, like dates, themes, where you envision putting these memories.
One week prior to your scheduled time, all remaining investments will be required to be submitted.
Your Session or Event is Complete!
- We will take 2 weeks for portrait sessions and up to 8 weeks for weddings and events to prepare your images for your viewing appointment with us, this is to ensure your images capture the emotions of your time.
- Your digital files will be delivered to you via online download through our online store. Your files are high resolution/JPEG files. We do not release raw files.
- Any products included in our investments will be delivered to you, as well as any additional products you invest in from our online store
Viewing Appointment & Delivery
At your viewing appointment, which is done through video link, we will send you a link to your online gallery and we will share in your moment with you while walking your through your online gallery. Do we have to have a video conference? When you see your images for the first time, that moment is just as important as any other point in our process. We want your complete attention, we don’t want you to squeeze in your first viewing while you are racing home from work, between episodes of your favourite show or while you are preparing dinner.
Once we are done, we know how eager you will be to share your images with family and friends, so as soon as you get your link you will be able to begin downloading your images and sifting through the online store for 2 weeks from our appointment. All products will be delivered directly to you, so you can sit back, relax and eagerly wait for that knock on the door!